Who owns Litmus?
Litmus is a registered trademark of Ecotex Fashions, India.
Do you stock these products in-house?
Yes, the total stocks are stocked in our godown and you will get the exact size and the garment, ordered by you.
How is the fabric quality?
We source the fabrics from the top mills of India, so you are completely assured of the fabric content, count, construction, color fastness and exclusive designs. Each fabric is then styled and patterned according to its individual properties.
Tell me more about the stitching quality and size?
We have done a thorough research on the physical attributes of a human body and have created size patterns, which drape well according to the anatomy of the wearer.
The garments are cut to perfection and are stitched on high-end garment machines.
Right from the intricate details of the size and placement of the pocket to the perfect alignment of the buttons, your garment has gone through multiple tests, to give you an impeccable fit and comfort.
How do I select my size?
Let your shirt be 2-3 inches more than your body size, depending upon the looseness you require. The size of the garment may vary +/- 0.5 inches from the size chart. Hence, choose an upper size than your body measurements.
How do I place my order?
Please select the style and pattern from the Menu section. Keep your body measurements handy and match it up with the Size chart. Then select your desired size. Add it to the cart. If you need more Items, please add it in the same order. You need not create one more order. Proceed for check-out.
Enter your Email, Name, Mobile no. and the complete address along with House/Flat No., Street name, Area, Place, District, and the Pincode.Incomplete addresses are liable for late deliveries and rejection.Proceed for Payment Gateway. You can choose COD or Prepayment. Prepaid orders are dispatched within 1 hour of receiving the order during business hours. They are also eligible for a discount. Please check the discount amount. Then click on “Place Order”. You will receive an Email confirming your order. Your order is received by us and we will get it ready for despatch.
When will the order get dispatched?
Your order will be dispatched within 1 working day from the time you place it. If you are a first time customer, you will receive a Call from our Despatch Department, for confirming your Address. Kindly give details for speedy dispatch.
What is the process of Shipping?
We use Third party Courier Agencies to ensure speedy deliveries.
What types of Payment Methods are allowed?
You can pay by any Valid Credit card/Debit card, UPI. Your payment is secured by Razorpay, a well reputed Payment gateway.
How do I care or wash my garments?
Our products are made of Fine quality 100% Cotton fabrics.Please use good quality detergents and rinse well. Before washing please reverse the garment. Do not let it dry in direct sunlight to avoid fading of the cloth. Please use a steam Iron for Ironing. Do not Iron on high temperatures. After a few washes and Ironing, cotton wrinkles will flatten.
What is the size range? Do you Offer Plus Sizes?
We have shirt sizes of S, M, L, XL, and XXL. Plus sizes are not available as of now. Sizes vary from Brand to Brand. Please check your body measurements and match it up with our size chart.
Can I Place a Pre-order for upcoming collections or limited edition items?
As of now, we do not have Pre-order facilities. All our Garments are ready to dispatch.
How should I return the product?
If by any case you are not satisfied, you may return/exchange the same. Please read our returns and exchange policy.
How is the packaging?
Your garment will be carefully packed in corrugated boxes, so that you receive it fresh and wrinkle-free.
How can customers contact for further enquiries or support?
You are free to call or whatsapp us on +9196060 24750 or mail us at: firstname.lastname@example.org for any feedback and grievance.